Privacy Policy

Last updated: January 2026

This Privacy Policy explains how AMC Academy Tech (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you use our website, training platform, or contact our team. We operate in accordance with the UK General Data Protection Regulation (UK‑GDPR), the Data Protection Act 2018, and other applicable privacy laws.

1. Data Controller & Data Processor

Data Controller: AMC Academy Tech
Responsible for determining the purposes and means of processing personal data.

Data Processor: Apps Maritime Consultancy Ltd
Provides operational, administrative, and technical support services on behalf of AMC Academy Tech.

2. Information We Collect

We may collect the following categories of personal data:

• Identity data: name, email address, contact details.
• Account data: login credentials for the training platform.
• Training data: course enrolments, progress, assessment results, certification records.
• Corporate training data: company details, training requirements, attendance records.
• Technical data: IP address, browser type, device information, usage analytics.
• Communication data: enquiries, support messages, feedback.

3. Lawful Basis for Processing

We process your personal data under the following lawful bases (UK‑GDPR Article 6):

• Contract: to provide access to training programmes, LMS content, and certification services.
• Legitimate interests: improving our services, ensuring platform security, and preventing misuse.
• Legal obligation: maintaining certain training and certification records where required by law or industry standards.
• Consent: for marketing communications and non‑essential cookies, where you have explicitly opted in.

4. How We Use Your Information

Your information may be used to:

• Provide access to training programmes, course materials, and certification pathways.
• Track course progress, assessment results, and issue certificates or completion records.
• Deliver corporate training and maintain attendance and completion records for organisations.
• Respond to enquiries, provide technical and learner support, and manage your account.
• Improve our website, training content, LMS performance, and overall user experience.
• Monitor security, detect fraud, and prevent unauthorised access to our systems.

5. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Policy:

• Training records: generally retained for up to 7 years.
• Assessment results: generally retained for up to 7 years.
• Certification records: may be retained indefinitely to verify qualifications and completion.
• Account data: deleted or anonymised 12 months after account inactivity, unless required longer by law.
• Support and enquiry data: retained for up to 24 months.

6. Data Sharing & Third‑Party Processors

We do not sell or rent your personal information. We may share data with trusted third‑party service providers who assist in delivering our services, such as:

• Hosting and cloud infrastructure providers.
• Email and communication platforms.
• Learning Management System (LMS) and training platform providers.
• Payment processors (if applicable).
• Analytics and security monitoring tools.

All third‑party processors are bound by contractual obligations to protect your data and act only on our instructions.

7. International Data Transfers

If personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms, to protect your information.

8. Cookies

Our website and training platform may use cookies and similar technologies to improve functionality, analyse usage, and enhance your experience. Cookie categories may include:

• Essential cookies: required for core site and platform functionality.
• Analytics cookies: help us understand how our services are used and improve performance.
• Preference cookies: remember your settings and preferences.
• Marketing cookies: used only where you have provided explicit consent.

You can manage or disable cookies through your browser settings. Some features may not function correctly if certain cookies are disabled.

9. Security Measures

We use secure servers, encrypted connections (HTTPS), access controls, and industry‑standard security practices to protect your data. Access to personal information is restricted to authorised personnel and service providers who require it to perform their duties.

10. Data Breach Procedure

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required, affected individuals, in accordance with applicable law.

11. Your Rights

Under UK‑GDPR, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data where there is no lawful reason for us to continue processing it.
• Object to certain types of processing, including direct marketing.
• Request restriction of processing in certain circumstances.
• Request data portability, where applicable.
• Withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us using the details below.

12. Complaints

If you have concerns about how we handle your personal data, you can contact us directly. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

13. Contact Us

For privacy‑related enquiries or data requests, please contact:
info@amcacademy.tech

14. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. The “Last updated” date at the top of this page indicates the most recent revision.